Do I need special Paper?

We recommend using standard 8 1/2″ x 11″ check paper with 3 checks on a page like this but some clients have had success printing on plain paper when depositing via smartphone. q1

Where can I find check paper?

We are happy to send you 50 sheets of check paper (150 checks) for $35 including 2- day shipping but this paper is also found at most office supply stores and online. If your local office supply store doesn’t carry the paper with 3 checks on a page, you can also use the “Top Check” style as seen below. q2

How do I print checks?

Click the “Print Checks” button and select your company from the company drop down menu then click the “Search Button.” Check the boxes next to the checks your want to print and click the “Print Selected” button. This will create a PDF file which can then be printed. q3 q4

What do the checks look like?


How do I create a Custom Checkout Link?


Do I need a US Bank Account?

Yes, to use Seamless Check by Phone you will need a US bank account but we do offer International Check Processing Services and that application can be found here.

Does the software verify checks?

Seamless Chex real time verification will confirm the routing number and account number to make sure the account has a positive balance. We also offer enhanced verification called Seamless Funds Confirmation which will confirm the account has sufficient funds to cover the amount you intend on debiting. Enhanced verification results post each day at 5pm.

Does Seamless Chex guarantee that all checks will clear?

Seamless Chex does not verify nor guarantee funds in your clients’ bank account. We offer the most comprehensive verification available but there is never a way to guarantee a check will clear unless you are receiving a certified check.

Is taking checks by phone / fax / web legal?

Yes, this process has been legal for years. The reason that the drafts are accepted by the bank is that they carry a message in the print out that states, “Payment authorized by accountholder. Indemnification agreement provided by: your company name”. This assures the bank that you have physically or verbally recorded proof in some form that the customer authorized the draft.

Is ACH faster?

Not at all. Most ACH transactions are batched around midnight – and they will all process at the same time, so, even if you submit an ACH transaction at 6AM, it won’t actually get processed until around midnight or at batch closing. In addition, it can take as long as 5 days for ACH transactions to actually be credited to your account. With SeamlessChex Check By Phone you can print the check instantly and take a picture or drop at your local bank. These checks are typically available in your account the next business day.

Do I need any kind of computer software or equipment?

No, all you need is a computer with an internet connection, any browser and printer is all you need to get up and running! Since our system is web-based, you can login from anywhere as long as you have an internet connection. You do not need any software to download, install, or update.

How soon can I get started?

As soon as you sign up for a free trial, have check paper and a printer setup, you are ready to go!

Is my clients account information secure?

YES – We use many layers of security which will protect your data, as well as using secure SSL communications. Our data center also had its own built-in firewalls and is monitored 24/7. All sensitive information is encrypted using 128 bit encryption. We also back up on a daily basis.

Do I have to make a long term commitment with your service?

No, our service is month-to-month. Unlike other similar services, you are not locked in for the long-term. You can cancel our service anytime.

When am I billed?

If you signed up for our free trial you will be billed 14 days from your initial signup date or after you enter 5 checks. Then you will be billed every 30 days until you cancel your service

What happens when I go over my monthly check limit?

If you go over your monthly limit your account will be upgraded to the next plan to accommodate your additional volume. You have the ability to upgrade and downgrade your plan at any time by emailing [email protected]

How do I cancel?

Simply send an email to [email protected] or submit a ticket in Contact Us to cancel your account.