Case Study: Sweepstakes and Online Gaming Platform

In this case study, we detail our work with a sweepstakes and online gambling platform that offers credits for chance-based prize redemptions. Since online gaming is considered a high-risk industry, this client struggled to find traditional payment processor support. As a result, they were manually paying out their players via peer-to-peer platforms like Zelle and PayPal, which was chaotic and wildly inefficient.

The Challenge: One Size Does Not Fit All

While peer-to-peer payment gave them a way to operate their business, it was clear to our client early on that it was not designed for the payment volume that they demanded. In addition, it also offered no protection against returns or failed payments, both of which are more common in high-risk industries like online gaming and sweepstakes.

These issues didn’t just add frustration to both sides of the payment process, they limited this firm’s ability to scale their business. By failing to meet the unique needs of a high-risk business, these generalist payment platforms left our client without any way to reduce their return and payment failure rates, cutting into their profitability and making revenue unstable.

The Solution

This client reached out to us with four goals: 

• Streamline their payment process
• Eliminate the need for manual payouts
• Mitigate key risk factors like payment failure and returns. 
• Increased transparency regarding the performance of their payment gateways, since peer-to-peer platforms offer very little in terms of analytics.

Within a week, we had a fully brand-customized payment gateway set up for them with real-time payouts without manual handling. Paynote didn’t just give them a way to automate payouts on their gaming platform; it also provided the following value-added features:

Key Paynote Features for our Online Sweepstakes Partner

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Overall, the Paynote platform not only simplified operations by automating payouts, it also added value by offering more secure payment options and more transparent metric tracking. 

The Results

As a result of their partnership with Paynote, our client experienced the following results:

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Overall, our client sought out a merchant account that could replace their manual payment workflow. What they got was a complete overhaul of the way their players interact with their app, and vast improvements in payment finality and security.

Get the Best High-Risk ACH Payment Processing

Paynote offers a secure and easy-to-use platform to send and receive ACH payments. We have a simple online application process and require no credit checks so businesses can set up their accounts quickly. With our payment pre-validation and optimized processes, Paynote can reduce payment disruptions and shorten ACH payment processing time from the standard three days to just one business day. Sign up for a free trial to see our fast and reliable ACH payments in action.

‍For more information, contact us to learn how our quick and cost-effective ACH transfers can help your business grow.