Like other industries, furniture businesses have embraced the world of ecommerce. And it’s paying off. Online household furniture sales reached $55.65 billion in 2021. With COVID trends like online shopping and remote work here to stay, online furniture sales will only continue to grow. E-retail sales of furniture and homeware are expected to increase to $61.2 billion in 2025.
Although the ecommerce furniture market has plenty of potential, financial institutions don’t want to work with them. Banks consider online furniture businesses to be riskier than retail ones, and therefore, refuse to provide them a merchant account. Without a merchant account, you can’t process credit card payments which can severely restrict your online sales.
Despite the convenience and popularity of buying furniture online, banks are more hesitant to work with ecommerce furniture merchants compared to traditional retail businesses. Selling furniture online is riskier than selling in-store, making ecommerce furniture merchant accounts high-risk to banks. A few reasons why banks avoid online furniture businesses include:
A corner couch can cost $1,000 and an office desk may set people back $5,000. These high-value sales are more prone to buyer’s remorse. It’s common for people to get a sticker shock when they see their credit card statements and have the transaction reversed.
From fulfillment issues to damaged goods during long-distance shipping, or unhappy customers, many things can go wrong when selling furniture online. When shoppers don’t receive their goods on time or receive damaged furniture, they’ll file chargebacks to get their money back.
Another reason why banks perceive online furniture merchant accounts as high-risk is the way payments are processed in the industry. Ecommerce furniture merchants process CNP transactions to make a sale. These transactions are more vulnerable to fraud than in-person payments.
Seamless Chex has more than a decade of experience serving the payment needs of high-risk businesses. With our specialized merchant accounts and payment gateway solutions for online furniture sales, we are uniquely positioned to meet all your needs. Leveraging our 25+ banking partnerships, we can set you up with a high-risk furniture merchant account in a few days.
Getting a merchant account is only the beginning of your payment processing journey. In an industry that is rampant with chargebacks and payment fraud, keeping your merchant account is the real work. Our platform provides advanced dispute management solutions and chargeback mitigation technologies to protect your merchant account from the risk of termination.
SeamlessChex high-risk furniture merchant account services:
Do you need low-cost payment gateways for online furniture sales? Are you looking to replace your current account provider with one that offers more favorable terms? Whatever your payment needs, Seamless Chex has a solution. Sign up for a free trial to see if our payment platform is right for you. If you have any questions or concerns, reach out to us so we can help.
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